I almost lost my mind at Subway last Tuesday.

My great granddaughter wanted a sandwich. So we went to aSubway right around the corner.

We walked in, and I looked up at the menu board to figure out what she might like.

I don't move through a menu as fast as I used to.

I need a minute. I'm reading, I'm thinking, I'm trying to remember if she said she doesn't like pickles or doesn't like peppers, because at my age those two things start sounding the same.

I'm about halfway through the options when the whole damn screen changes to this:

It was an advertisement for Subway. 

I looked around to make sure I was where I thought I was.

The sign outside said Subway. 

I did indeed walk through a Subway door. I am currently standing inside of a Subway restaurant.

And the menu Decided it was a great time to disrupt my decision-making process and sell me on Subway. 

I collected myself. Went back to reading. Found something she might like. Started to ask My great-granddaughter's opinion.

Screen changes again.

You got another ad. This one had music.

My great-granddaughter thought it was funny. I did not share her enthusiasm. She grabbed my arm and said, "Pop-pop, just use your to look up the menu."

I told her that was not the point.

The point is there is a screen. The screen is where the menu is supposed to live. That is the screen's one purpose in this life.

It has one job, and it keeps quitting in the middle of that job to show me a commercial for the exact restaurant I am already standing in.

I'm not at home on my couch. I'm not driving past a billboard. I have already made the decision to come here. I walked in of my own free will. My great-granddaughter and I made a whole trip out of it.

What exactly are you trying to sell me?

The lady behind the counter could see I was not having a great time. She was kind enough to just rattle off the options out loud, which is something humans used to do before we decided screens could do it better.

Spoiler: the screens cannot do it better.

We got our sandwiches. They were fine. My great-granddaughter was happy, which is the whole reason I went in the first place.

But I want to know when we decided this was acceptable. 

You've got a customer standing right in front of you, trying to give you their money, and you're going to interrupt the one piece of information they actually need to show them an ad?

My wife says I find things to be frustrated about. She's not entirely wrong. 

But I maintain that this one's legitimate.

But what do you think? Am I overreacting?

Enjoy your Sunday!

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